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Porcelain crafted in Manifattura Ginori – Italy

Shop now to get your gifts in time for the Holidays: discover Tesori Collection 

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CUSTOMER SERVICE GINORI 1735

CUSTOMER SERVICE

GINORI ONE-TO-ONE

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GENERAL SALE CONDITIONS

These general conditions govern the on-line purchase made through the site www.ginori1735.com by residents in the United Kingdom.

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PAYMENT OPTIONS

The Customer can make the payment by credit card or PayPal. Richard Ginori accepts payments made using the following credit cards: Visa, MasterCard, American Express, Discover, Maestro.

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SHIPPING SERVICES

Deliveries will be made within 5 days from the date of the Order and there are free of charges.

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RETURNS & EXCHANGES

Shipping costs are charged to the customer. The return can be made within 14 days from the date of delivery of the goods.

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CUSTOMIZE WITH YOUR MONOGRAM
IMPORTANT INFORMATION
For Monogram items, you can customize up to 2 characters. We recommend that you register and log in into your account before finalizing your personalized order. Thus, you will have access to your order area where you can find the recap of the order. Please kindly note that it is not possibile to change the chosen letters after the order has benn placed. For any other question, please feel free to contect our Customer Service.

BY PROCEEDING WITH THE ORDER YOU ACCEPT THE FOLLOWING DISCLAIMER
Customized products cannot be returned unless the monogram on the final product differs from the one entered during the order by the customer. Monograms are hand applied using the decalcomania technique. The Monograms have been created by the style office using latin characters (no numbers or special characters are ammitted). The gold and platinum finishes cannot be wash into the dishwasher and into the microwave. Please note that the final rendering of the Monogram and the color may slightly differ from the image shown on the side, which is for illustrative purposes only.
TYPE 1 OR 2 CHARACTERS